Comffee Game Credit Sellers — Seller Agreement

The Game Credit Sellers marketplace on comffee.org (“the Platform”) is operated by Comffee (“we”, “us”). The Platform is a marketplace intermediary: it connects customers who want in-game credits with independent, verified sellers (“you”) who fulfil those orders. Comffee is not the seller of the game credits, is not a party to the top-up itself, and is not affiliated with, endorsed by, or an agent of Smart Communications, Codashop/Coda Payments, Riot Games, or any game publisher.

Comffee is not a bank, e-money issuer, remittance company, or lending company. All customer payments and all outbound payouts move through PayMongo Philippines, Inc., a payment processor regulated by the Bangko Sentral ng Pilipinas. Customer money for an order is held with the payment processor until the order is delivered, refunded, or cancelled under these terms.

• You act in your own name and for your own account. Nothing here creates employment, partnership, agency, or a franchise.
• You are solely responsible for your own taxes on marketplace earnings (including any BIR registration, income tax, or percentage tax that applies to you).
• You fulfil orders using your own Smart and Codashop accounts, at your own cost and risk. Your use of those services is governed by their terms, not ours — and staying within their terms is your responsibility.

• Selling requires a completed application: a Philippine government ID, a live face scan matched to that ID, a payout account in your own name, and admin approval. We may re-verify your identity at any time. The seller dashboard also locks after 10 minutes of inactivity and unlocks with the 4-digit dashboard PIN you set in your seller settings.
• One seller account per human. Duplicate identities (shared phone, payout account, face, or device) may be rejected, merged, or banned.
• If your account is banned for fraud, the identifiers on it (ID number, phone, payout account, face signature) are ban-listed and cannot re-enter the marketplace.
• Keep your login, device, and dashboard PIN secure. Actions performed from your authenticated session and PIN-unlocked dashboard are attributed to you. “Someone else used my account” is not a defense where our records show your registered device and a correct PIN entry.

• You set your price per game — each up to 15% below the store (Codashop) price. Change it any time in your seller dashboard; a change only ever applies to orders placed after it, never to one you already accepted.
• Comffee keeps 4% of the store price on every order. The rest of what the buyer paid is yours.
• You shoulder the store cost: you fund the top-up on Codashop yourself, out of your own declared stock, and are credited what the buyer paid less Comffee’s 4% — the exact peso payout is shown on every order before you accept it, and that figure is what you are paid.
• Codashop charges its own fees for paying with Smart billing. Those fees are yours, not Comffee’s, and they come out of your share — the payout shown on an order is before them. Check the Codashop total before you pay.
• Fee changes only apply prospectively and will be announced on the dashboard before they take effect.
• Refer ten real sellers and Comffee keeps 2% instead of 4% for one month - once per seller, and fake or related referrals never count.

• Delivered earnings are credited to your seller wallet and become available one week after the order was placed, on the same weekday — an order you take on a Tuesday is released the next Tuesday, a Sunday order the next Sunday. Each order carries its own date, so you are paid in a steady stream rather than waiting for one weekly batch. The same rule for every seller. (Earnings credited before August 24, 2026 keep the dates they were given at the time.)
• Matured balance is paid to your registered GCash or bank account via InstaPay. Transfers below the ₱20 InstaPay minimum wait until your balance clears it.
• We may freeze payouts while investigating suspected fraud. Losses you cause — a refund we had to make because you did not deliver — are deducted from your next payout, never invoiced or chased. If your next payout does not cover them, the rest carries forward to the one after.

• Accepting an order is a commitment. Deliver every line to the exact account shown, within 30 minutes of accepting. Missing that deadline charges you what the refund cost us on that order, and counts toward a permanent ban. Miss twice in the same day and you cannot accept any more orders until the next day begins (Philippine time). One miss on its own does not stop you working.
• Pay on Codashop with Smart credits only, plus the fees Codashop adds for it, which you carry. Enter the exact receipt email given on the job — that receipt is how delivery auto-confirms and how you get credited. A wrong or missing receipt email means no credit.
• Abandoning an accepted order (in whole or in part) charges you what the refund cost and records a strike. The customer is refunded in full. Your wallet bears the costs you caused, taken off your next payout rather than asked for. A single miss does not hold your payouts; being out for the day, or banned, does.
• Never fulfil your own orders (self-dealing), never settle with a customer off-platform, and never contact customers outside the Platform. Comffee is not responsible for fraud or losses in any deal made outside the platform.

The following lead to immediate ban, identity ban-listing, forfeiture of unmatured balances to cover losses, and reporting to authorities (including the PNP Anti-Cybercrime Group / NBI) and to affected providers:

• Using stolen, carded, laundered, or fraudulently obtained load, e-wallet balance, or accounts to fund top-ups.
• Account takeover, phishing, or using another person’s Smart/Codashop/GCash account without authority.
• Fake or doctored screenshots/receipts, collusion between accounts, or multiple seller identities.
• Any use of the Platform to launder money or finance unlawful activity (Anti-Money Laundering Act, R.A. 9160, as amended).

• If no seller accepts an order within 30 minutes, the customer is automatically refunded in full — you owe nothing.
• Once an order is delivered and confirmed, it is final for everyone: the credits cannot be pulled back from the game account, so delivered orders are not refunded and your payout stands (absent fraud).
• Game-publisher actions against a customer’s account (e.g. a ban by the game) are outside the Platform and do not reverse a delivered order.

• We process your ID, selfie/face signature, phone, payout details, and device data to verify identity, prevent fraud, run payouts, and comply with law. Face data is stored as a numeric signature, not a viewable photo gallery.
• Data is retained while your seller account exists and as long as law or fraud-prevention legitimately requires afterward (ban lists persist).
• Requests (access, correction, deletion where the law allows) go to the Comffee Data Protection Officer: comffee.dpo@gmail.com.

• The Platform is provided “as is”. We do not guarantee order volume, uptime, or that Smart/Codashop/game services keep working or keep their prices.
• To the extent the law allows, our total liability to you for any claim is capped at the platform fees we earned from your delivered orders in the 3 months before the claim.
• You indemnify Comffee against claims arising from your breach of this agreement, your violation of third-party terms (Smart, Codashop, game publishers), or your fraud.

• You can stop any time (toggle Inactive; ask the DPO to close your account — your matured balance is paid out, and the rest matures 24 hours after its delivery and follows it).
• We may suspend or terminate accounts for breach, fraud signals, legal requirement, or risk to the marketplace, with reasons given except where the law or an investigation prevents it.
• We may update this agreement; material changes are announced on the dashboard with the new version number, and continuing to sell after the effective date is acceptance. The version you accepted, and when, is recorded.

This agreement is governed by Philippine law. Talk to us first — most issues are fixed through the dashboard’s “Report a problem” box or the DPO email. Unresolved disputes go to the proper courts of the City of Quezon City, Philippines, to the exclusion of other venues, except where consumer law gives you a non-waivable venue.